FAQs 
frequently asked questions 
A listing of common questions and answers. In computers and electronics, FAQs usually cover either a specific product or technology, thus they often appear as part of a vendor's product-information or product-support pages on its Web site. They could also address, say, a complicated issue, such as digital copyrighting, or provide general information about a company or an event. FAQs can be organized in virtually any structure. You can either pronounce it "facks" or sound out each letter.